A Professional Development Program
for Direct Support Professionals
The True Professional
The True Professional provides professional development and mentorship to Direct Support Professionals (“DSPs”) to elevate the quality of services they provide by instilling a professional, person-centered approach to their critical roles. The program provides hands-on workshops, supplemental learning bursts, and post-workshop review and feedback, with a focus on philosophy, approach, communication, teamwork and practical skill-building.
Our multidisciplinary team is comprised of experts from diverse professional backgrounds with a shared focus on instilling a philosophy of professionalism within the residential services industry. The True Professional team is uniquely qualified to provide purposeful, targeted professional development to DSPs that is not typically addressed by other programs.
Our Team
The True Professional empowers DSPs to elevate the quality of services by instilling a professional, client-centered approach that emphasizes excellence and high-quality services for the residents across five critical content areas (the “5 Cs”).
Client-Centered Approach
Continuous Engagement
Communication
Collaboration
Comportment
Following our 2-day in-person workshop, every participant gets access to a mobile app, 1Huddle, that provides continuous two-minute bursts of training to maintain engagement. 1Huddle will also provide other content to the participants, such as personal finance, health and wellness, and other topics that will be of value to DSPs in their everyday lives.